Most new excavators, loaders and cranes sold in India now come with telematics built in. JCB has LiveLink, Komatsu has KOMTRAX, CAT has Product Link, and other makers have their own systems. Each one is useful on its own, but a contractor running three or four brands ends up logging into three or four portals, each showing hours, location and alerts in a different way. The data is there, yet nobody has a single view of the whole fleet. This guide compares what the main systems offer, and how fleets bring mixed-brand data into one view in HVI.
LiveLink vs KOMTRAX vs Product Link: Telematics Compared
What OEM telematics systems show, how they differ, what to ask about costs and data access, and how to see every brand in one place.
What OEM Telematics Usually Shows
Most systems cover the same core data, though the detail depends on the machine model and subscription plan.
| Data | What it tells you | How fleets use it |
|---|---|---|
| Location | Where each machine is | Theft protection and site planning |
| Engine hours | How long the machine has run | Service scheduling and billing |
| Fuel use | Fuel burned or fuel level, on supported models | Spotting theft and inefficient use |
| Fault codes and alerts | Warnings from the machine's systems | Early repairs before breakdowns |
| Geofence | Alerts when a machine leaves an area | Security and unauthorised use |
| Working and idle time | How hours are split | Utilisation and operator coaching |
The Main OEM Systems in India
Features and plans change regularly, so confirm the current details for your machines with each dealer.
JCB LiveLink
Location, hours, alerts and geofencing on JCB machines.
Komatsu KOMTRAX
Location, hours, fuel and caution data on Komatsu machines.
CAT Product Link
Hours, location, fuel and fault codes through Cat's online tools.
Tata Hitachi ConSite
Machine reports and alerts for Tata Hitachi equipment.
Volvo CareTrack
Operating data and reports for Volvo machines.
Hyundai Hi-MATE
Remote monitoring for Hyundai construction equipment.
The Mixed-Fleet Problem
Each portal works well for its own brand. The trouble starts when a fleet has several.
- Different logins, screens and reports for each brand
- No single list of hours or alerts
- Service planning done by hand from several sources
- Older machines with no telematics left out
- Every machine's hours and alerts in one list
- Services planned from real hours for all brands
- Inspections and repairs alongside telematics data
- Machines without telematics added by manual readings
See Every Brand in One Maintenance View
HVI brings hour meter and alert data from mixed-brand fleets together with inspections, services and repairs, so planning maintenance no longer means juggling portals.
The Standard That Helps Mixed Fleets
ISO 15143-3, often called the AEMP standard, defines a common way for makers to share machine data with other systems.
Ask the dealer
Check whether standard data access is offered for your machines.
Get access
Arrange the credentials needed to share data.
Connect
Link the data feed to your fleet system.
Fill the gaps
Add manual readings for machines without telematics.
Questions to Ask About Any Telematics System
Get clear answers before relying on a system across your fleet.
A Mixed-Brand Fleet in One View
A sample HVI view. Hours from different sources sit together, with services planned from them.
| Machine | Brand | Hours source | Hour meter | Status |
|---|---|---|---|---|
| BHL-02 backhoe | JCB | Telematics | 4,820 h | Service in 180 h |
| EX-05 excavator | Komatsu | Telematics | 7,315 h | Service in 35 h |
| WL-03 wheel loader | Other brand | Manual reading | 9,960 h | Fault alert open |
Equipment Telematics FAQs
What is the difference between LiveLink, KOMTRAX and Product Link?
They are the telematics systems of JCB, Komatsu and CAT. All show core data such as location and hours, but they differ in screens, reports, alerts and plans. Each works mainly for its own brand of machine.
Do I have to pay for OEM telematics?
Many machines include telematics for an initial period, after which a subscription may apply. Costs and terms vary by maker and plan, so ask each dealer for current details before relying on the data.
Can I see all brands in one system?
Yes, where makers share data through standard access such as ISO 15143-3 or through their own connections. Machines without telematics can be added with manual hour readings to complete the picture.
What is the AEMP or ISO 15143-3 standard?
It is an international standard that defines a common format for sharing machine data such as hours, location and fuel. It makes it easier for mixed fleets to combine data from different makers.
How does telematics help maintenance?
Accurate hours make service scheduling precise, and fault alerts flag problems early. Teams that plan services in HVI use those hours for every brand. Book a demo to see how.
One View for Every Machine, Every Brand
Bring telematics hours and alerts from every brand together with inspections, services and repairs in HVI. Plan maintenance from real data, without switching between portals.
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